Richard spent several years in the Travel, Tourism and Distribution Industry where he occupied numerous roles including Management and in numerous retail outlets. Prior to this, Richard spent time working overseas in tourist destinations as a Customer Experience Ambassador. Richard is also a keen musician and is a fully qualified music teacher who loves empowering the minds of others. During Richard's time in Travel he co-led a team of experts and nurtured them to be the best they could be in terms of performance, attrition and delivering the best possible customer experience. Richard led staff CPD in order to upskill individuals on bespoke data-management systems and executed deliverables. This combined with an outgoing and confident approach to customer relations will aid the transition into his role as the Sales Manager.